Data Protection

Hibaazi Privacy Policy — complete details on how your data is protected

How much we value your personal data isn't just something we say — it's something we show. Learn more on this page about how we protect your privacy.

Last Updated: January 2026

1. Introduction

Hibaazi.click ("hibaazi", "we", "our") takes your privacy very seriously. This Privacy Policy explains how we collect, process, and protect your personal information when you use our website and services.

By creating an account or using hibaazi's services, you agree to this Privacy Policy. We promise — your data will never be misused and will always be handled on the basis of your consent.

This Privacy Policy governs our Terms & Conditions section. Reading both together will give you a clear understanding of hibaazi's complete data policy.

2. What Types of Data We Collect

We collect two types of data — information you provide directly, and technical data collected automatically. See the table below for details:

Data Type Description Necessity
Identity Information Name, date of birth, national ID number Required for KYC verification
Contact Information Mobile number, email address For account verification and communication purposes
Financial Information Payment methods, transaction history Required for payment processing
Technical Data IP address, device type, browser For security and improvement
Usage Data Gaming history, betting records, session duration To improve service quality
Location Data Approximate country/region (via IP) To comply with regional regulations

3. How Data Is Collected

Hibaazi collects data through various methods. In each case, we collect only what is necessary — nothing more.

  • Registration Form: Information you provide at the time of registration is collected directly.
  • KYC Verification Process: Documents are collected to verify your identity.
  • Payment transactions: Financial information is recorded at the time of deposits and withdrawals.
  • Automated Tracking: Technical data is collected through cookies and log files.
  • Customer Support Communications: Information may be received through support tickets or chat.
  • Third-Party Verifier: Through authorized service providers for identity verification.

4. How We Use Your Data

Every purpose for which your data is used is clearly defined and specific. We never use your information for any new purpose without your consent.

  • Account Management: To manage registration, login, identity verification, and account security.
  • Service delivery: To keep betting, gaming, deposit, and withdrawal services running.
  • Legal obligation: Complying with applicable laws and preventing money laundering.
  • Security: Preventing fraud, deception, and unauthorized access.
  • Service Improvement: Analyzing and improving the user experience.
  • Contact: Sending important updates and account-related notifications.
  • Responsible Gaming: Identifying signs of problem gambling and providing support.

We send marketing communications only when you have given your consent. You can unsubscribe at any time.

5. Data Sharing & Third Parties

Hibaazi does not sell or rent your personal data. However, in certain specific circumstances, limited information may be shared with trusted third parties:

  • Payment Processors: Mobile Pay, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Service: Approved service providers for the KYC process.
  • Technology Infrastructure: Cloud storage and servers — governed by strict confidentiality agreements.
  • Legal Authorities: In response to a court order or valid legal demand as part of an investigation.
  • Fraud Prevention: With authorized services to detect and prevent fraud.

When sharing data with third parties, we ensure they adhere to the same high standards of data protection that we follow.

6. Cookie Policy

Hibaazi uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience and maintain site security.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7. Data Security Measures

Hibaazi uses industry-standard security measures to protect your personal and financial information. Our security framework is outlined below:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-step verification: Option to enable Two-Factor Authentication (2FA) on your account.
  • Regular Security Testing: Regular security audits conducted by third-party providers.
  • Access Control: Only authorized personnel have access to limited data.
  • Server Security: Firewall, DDoS protection, and 24/7 monitoring.

No security measure is 100% foolproof. That's why we also ask you to use a strong password and keep your account information confidential.

8. Data Retention Period

We retain your data only for as long as it is needed. Once that purpose is fulfilled, it is securely deleted.

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: Up to 5 years maximum, as required by law.
  • KYC Documents: 3 years after account closure.
  • Gaming logs: Up to 2 years maximum for security purposes.
  • Support contact: 1 year after the issue has been resolved.
  • Marketing Consent Records: Retained for 3 years after unsubscription.

9. Your Data Rights

You have full control over your own data. hibaazi upholds the following rights for you:

Right to Access: You may request to know what personal information we hold about you.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data under certain conditions.
Right to Restrict Processing: You can request that we stop using your data for specific purposes.
Right to Data Portability: You may request a copy of your data in a portable format.
Right to Object: You can object to your data being used for marketing or analytics purposes.

To exercise this right support@hibaazi.click. We will respond within 30 days.

10. Protection of Minors

Hibaazi strictly prohibits collecting data from or providing services to anyone under the age of 18. Our KYC process is designed to effectively prevent minors from registering.

If we become aware that we have inadvertently collected data from a minor, that data will be deleted immediately and the account will be closed.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or through the platform.

The latest version will always be available on this page. Check the "Last Updated" date at the top of the page to see when changes were made.

12. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@hibaazi.click
  • Live Chat: Click the chat icon on the platform (24/7).
  • Response time: Usually within 24–72 hours.

Our support team is fully available in Bengali. Don't hesitate to reach out to us with any concerns regarding data protection.


Why Your Data Is Safe with hibaazi

We protect your privacy on two fronts — through technology and through policy.

End-to-End Encryption

Every data transfer from your browser to our servers is secured with 256-bit SSL/TLS encryption.

KYC-based verification

Every account is verified using industry-standard Know Your Customer (KYC) processes.

Sale of Data Prohibited

Your personal data is never sold or rented to third parties — this is a non-negotiable policy.

Limited Retention Period

Data is deleted once it is no longer needed. Retaining unnecessary data goes against our policy.

Cookie Control

You can choose which cookies to keep active. Non-essential cookies can be turned off at any time.

Regular Security Audits

Regular security audits are conducted by independent third parties to identify and promptly address any vulnerabilities.


Play in a safe environment and enjoy with peace of mind

Your data is safe — join hibaazi today and enjoy secure entertainment on Bangladesh's trusted betting platform.

বাংলা